CTIntegrations Welcomes Stephanie Chavira as Technical Project Manager

June 16, 2017

 

AUSTIN, TX — JUNE 7, 2017 — CTIntegrations LLC, a leading software development and system integration company focused on the contact center, is pleased to announce that Stephanie Chavira joined the company on June 1 as Technical Project Manager.

 

“We are delighted to welcome Stephanie to the CTIntegrations team,” said Ronny Flaatten, CTO of CTIntegrations. “As an accomplished IT professional with broad experience in the development and implementation of best practices, standards, processes, and tools that drive productivity, she will play vital role in enhancing and delivering our leading-edge solution.” As Technical Project Manager, Chavira will be working with both partners and end customers, managing all projects as well as service requests via developers and engineers.

 

Chavira is an expert in managing the integration of diverse systems and products including telephony servers, contact center applications, IVR, databases, CRM, web applications, chat, SMS, and third-party solutions. Before joining CTIntegrations, she was IT Project Manager at DriveTime Automotive Group, Inc., where she managed all phases of the IT lifecycle from project initiation  and planning to performance monitoring and steady state operations.

 

“I am very excited about the new, innovative technology CTIntegrations is developing and implementing,” said Chavira. “Having worked with the company as a partner in the past, I was able to develop a great relationship with members of CTIntegrations and am so thrilled I am now a part of the team! I look forward to being able to contribute to our partners and  CTIntegration’s future success.”

 

The CTIntegrations product CT Suite™ is an omnichannel web client that brings together voice, email, video, and desktop sharing in a collaborative and seamless manner — enabling agents and customers to interact in virtually any way, through persistent chat, video, screen/document sharing and annotations, live meetings, and more. CT Suite also provides a “single pane of glass” view across all communications channels and interactions, as well as reporting and real-time analytics that allow agents to “follow the breadcrumbs” across multiple touchpoints.

 

Chavira can be reached at schavira@ctintegrations.com.

 

About CTIntegrations LLC

Founded in 2007, CTIntegrations is an Austin-based software development and system integration company focused on contact center technology. Our highly skilled and certified team of experts provides a wide range of software development and professional services from pre-sale design and engineering to implementation. Our flagship product, CT Suite™, is an innovative, user-friendly agent desktop and omnichannel contact center solution that delivers true out-of-the-box functionality and modular scalability. The result is an advanced and intuitive experience across the full spectrum of contact center interactions, powered by CTIntegrations. To learn more, go to www.ctintegrations.com.

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