WHO WE ARE

Contact Center Development Firm Through and Through

CTIntegrations is your number one source for contact center integrations and development. We have been providing innovative solutions since 2007. We’ve provided our business partners and end customers with a wide range of services, actively listening to their needs and customizing our work to their unique circumstances. Our passion is creating innovative, functional, and cost effective solutions that work and look great on every device and platform. Get in touch and see how we can help you today.

OUR STORY

In the early 2000s, CTIntegrations founder and C.T.O., Ronny, was a customer and end user of leading enterprise contact center products. With a keen mind for communication technology, he quickly mastered the system and became an expert in its use. He joined Avaya, where he continued to increase his expertise. Here he developed an intimate knowledge of the strengths and weaknesses of call center systems, and he became inspired to build his own company in the contact center technology field.

In 2007, Ronny stepped out on his own and founded CTIntegrations. In 2013, customers needed more, and CTIntegrations met the demand by offering soft phone and screen pop products to fill existing voids in technology. With increasing demand for a more comprehensive product, Ronny rose to the occasion and designed a complete solution for all communication needs on a cloud platform, a platform that would not become outdated and need replacing, but that would grow as a company grows and be constantly updated as new technologies were introduced. He developed an integrated system utilizing a “bottom-up” architecture to create an overarching system that would prove symbiotic with Avaya, but also simplify work and address gaps in the system. This product was developed in 2014 and offered to the public in 2015 as the premier communications solution: CT Suite.

With a product that configures call center communication systems to ensure faster, less expensive, future-friendly compatibility, the company grew quickly and was able to hire top experts in the field. The team has now grown to have over 160 years of joint experience in the field and is dedicated to offering cutting-edge technology and solutions. With new investors and a new CEO, the company has doubled since April of 2016 and is blazing ahead at the forefront of its industry.

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