Web Chat

  • Web Chat over blended ACD

  • End to end encryption

  • Sensitive data masking (mask credit card numbers, keep masking in DB for historical records)

  • Profanity filter (stop unwanted language from being sent or received)

  • Canned responses, Agent alias (protect the agents name)

  • Source code available for easy deployments

  • Mobile ready

  • Reporting - access complete chat transcripts

  • Feedback feature

  • Customer can save transcript to pdf or have it emailed to them

  • All interactions stored to database for reporting and compliance tracking

Business
  • I'm a paragraph. Click here to add your own text and edit me. It's easy.

  • businesses get benefits too

  • theyre awesome

Customer
  • I'm a paragraph. Click here to add your own text and edit me. It's easy.

  • here are some more benefits customers get

  • really cool benefits

  • customes are great money

Agent
  • I'm a paragraph. Click here to add your own text and edit me. It's easy.

  • agents are the best

  • here are benefits

  • theyre really good

Benefits

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