Increased productivity by automating manual functions while integrating to backend systems, allowing agents to consistently provide their customers enhanced support plus your company gets accurate customer data and results. 

Eliminating costly standalone wallboard solutions with a flexible and integrated dashboard solution that provides agents/supervisors data for enhanced responsiveness and customer satisfaction.

Easily add email work items to an agents work queue maximizing their utilization wile maintaining call priorities!

CT Suites out of the box API’s provide seamless integration to in house, or industry, CRM systems allowing call control and ability to provide accurate customer updates all within your single systems interface.

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