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Welcome

CTIntegrations is a contact center consulting and professional services company that focuses on implementing Avaya multi channel contact center solutions and stand alone CTIntegrations-developed products for todays contact center. 

 

CTIntegrations is an Avaya Services Only Integration Partner (SOIP) authorized to provide implementation and consulting services in all aspects of the Avaya Aura Contact Center.

Delivering Solutions

Professional Services and Custom Development for Avaya Contact Centers of all sizes. 

CTIntegrations provides best-in-class professional services to implement and design contact center solutions that address the entire spectrum of your customer interactions. 

Our engineers are all Avaya Certified and Authorized in their field. You can rest assured that you have access to a highly skilled and dedicated team. 

   

Implementation and Integration Services: 

 

Avaya Aura Contact Center

AES 

One-X Agent and Server (CAM) 

Central Management Server 

 

Legacy Contact Center Express 

 

  • All Channels 

  • Screen-pop 

  • Call Routing 

 

Additional Services 

 

  • Pre-Sales Support 

  • Total Solution Services Delivery 

  • Training 

  • Ongoing Support Plans* 

 

* Support Plans available to AVAYA Business Partners only 

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